Please contact customerservice@buildyourcnc.com so we can assist you.

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I ordered the 3-axis medium stepper motor kit. The drivers i recieved were those for the 3-d printer main board, not the modular ones. How am i suppose to wire that up now?

All you need is a CNC controller like the following options:

https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

This controller is easy to connect using standard wire screw terminals and works with the mach3 control software.

https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

This controller is a little bit more difficult to connect, but is a more feature-rich controller and will work with both mach3 and mach4 CNC control software titles.

Specifically, a CNC controller connects to the computer via a USB cable and connects to the motor drivers. These controllers also connect to the limit switches, spindle/router control, air/fluid/mist control, etc.

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How can I connect my pc to my motor drivers and motors?

It seems to be getting some kind of interference or a short within the wiring or communication, try jogging the motors in the software without anything wired to the board. Then add one motor at a time to see if there is a short within your wiring or a faulty driver/motor.
If the USB breakout board continues to move the x-axis with no motors or driver wired to it, please email customerservice@buildyourcnc.com for a replacement or further troubleshooting.

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For tuning the motors in mach 3 should I be running a gcode or is keyboard jogging enough to determine the stall rates

Keyboard jogging will give you a good start at motor tuning since going from a stop to rapid travel speed is the quickest the machine will be required to accelerate. However, best practice is to also run test files and actually cut the type of materials you expect to deal with to test machine performance under load and make any fine adjustments needed for maximum performance.

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For tuning the motors in mach 3 should I be running a gcode or is keyboard jogging enough to determine the stall rates

The motors could be wired incorrectly causing them to lock up. Make sure to check the wiring to make sure the X and Y are connected to the correct terminals.

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When Blacktooth is powered on the motors get power but will not turn. What should I do?

Please use these settings for our 110V VFD's:

Change PD001 to '0' or '1' (source of run commands/one will be computer controlled)
Change PD003 to 300 (main frequency - Hz)
Change PD004 to 300 (base frequency - Hz)
Change PD005 to 400 (max operating frequency - Hz)
Change PD006 to 2.5 (intermediate frequency - Hz)
Change PD008 to 110 (max voltage - V)
Change PD009 to 15 (intermediate voltage - V)
Change PD010 to 8 (minimum voltage - V)
Change PD011 to 100 (frequency lower limit - Hz)
Change PD142 to 7 (rated motor current - Amps)
Change PD143 to 2 (motor pole number)
Change PD144 to 3000 (rated motor revolution)
For further info please refer to (https://www.buildyourcnc.com/item/spindle-inverter-2!2kw-spindle-novfd#prettyPhoto/9/) for wiring and other specifications.
Please check you wiring to be correct as the illustrated photo on the diagram.

Additional Information:
PD003 should be set to the base operating freq. stamped on your motor/spindle typically 400hz

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How should I configure the 110v vfd with 2.2kw spindle? When I use the configuration on the spindle page, I get an over-current error (e.oc.a).

To move two stepper motors simultaneously with the same signal, simply wire the two stepper motor drivers to the same interface board signal terminals (CP and CW).

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using a ardino uno controller and a cnc sheild on top of that how to wirer 2 motors to 1 axis its the x axis ?

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I have my motors wired like the wiring diagram I have two motors on Y axis how do I wire the second motor

To convert the whiteAnt to a CNC machine, you will want to lower the upper structure to the lowest position to create the most rigidity overall. You will see that there are many holes below the sides of the upper structure that are evenly spaced. This is so you can adjust this lower. You will also want to fasten the lower sides to a substrate (piece of wood, or something) with l-brackets or something that has a bit of adjustment capability. This will keep the sides more rigid as well. Use a Dremel for the spindle. If you want to use a another spindle, let me know and we can product a mount for that spindle since the Dremel has poor runout (TIR). This is important if you are wanting really precise milling.

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how can I convert the whiteAnt from the 3D printer mode to the CNC milling mode?

The parallel (printer cable) port is uses the computer as its main source of pulse trains to operate the motor driver directly. Parallel ports are a direct connection from the processor commonly referred to as GPIO pins (General Purpose I/O pins) and provides a convenient and powerful way to interface with the computer. The parallel breakout board is included in those kits only to condition those signals for use with the drivers.

The USB serves at the actual controller, sending the pulse trains, but the computer sends simple human readable instructions to the USB controller to tell the controller how to send pulses.

The non-technical differences that may serve as the most important information to you is that the parallel configurations allow for a wider variety of industry standard software that can be used to control the cnc machine. The USB that we offer requires the operator to use a software called Planet-CNC software which is a very well made and feature full cnc control software.

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Additional Information:
USB Motion controller breakout board work with planet cnc software?

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Is there a manual or some documentation of how a binary value in the printer port translates to position on each motor?

Surely you know the brand motors you sold me?

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I bought your 3 axis combo and need to know what name brand is the motors and their ounces and the drivers

We recommend checking the dip switch settings on your drivers, having the correct microstepping/amp settings along with the steps/unit will help the motors run as effective as possible.
This is a default parameter that we use while we test our motors:
Driver dip switch settings will be at a 1/16 microstepping and 2.7amp (11001100) for x/y-axis and the z-axis will be at 1/4 microstepping and 2.7amp (10101100).

In planet-cnc with increasing the motor speed, you will have to modify the settings in planet-cnc (File/settings/setup) you will modify the initial speed, maximum speed, and the acceleration.
X/Y-axis step/unit: 1422.22 initial speed:500 maximum speed:750 acceleration:25
Z-axis step/unit: 1600 initial speed:100 maximum speed:300 acceleration:25
The initial speed and maximum speed will have to be roughly tested and adjusted per application.
Make sure to adjust the JOG slide bard underneath the axis controls on screen to about 750, to compensate for your x/y-axis adjustments. If left alone the speed will max out at the default setting.

Here is a video tutorial to calculate the steps required depending on your mechanical linear motion components. (

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I bought Nema 24 motors and driver package with usb board. What do i need to have more speed? Cant even jog past 25 ipm without the motor stalling (not having enough torgue)

The recommended total length of motor cable should be 15 feet for the blueChick v4.2

Z - 6 feet
Y - 5 feet
X- 4 feet

20 AWG 4 conductor

If your drivers will be positioned farther from the machine, you may need longer cable.

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HOW MUCH MOTOR CABLE SHOULD PURCHASE FOR THE BLUECHICK

This sounds like a problem with the step (pulse) signal. The driver motors receive two signals from the computer via the board -- one is high or low and tells the motors which direction to turn, one is a square wave pulsed signal(quick that tells the motor to turn or a constant high signal that tells the motor to maintain its position. With an oscilliscope you can check for proper signal at the board. If you bought the board from us, please contact us to arrange a return authorization.

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Have checked stepper motor wires dozens of times and they are wired like diagram says. Stepper motors will not turn under power. I am using laser control option. What should I do?

All you need is a CNC controller like the following options:

https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

This controller is easy to connect using standard wire screw terminals and works with the mach3 control software.

https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

This controller is a little bit more difficult to connect, but is a more feature-rich controller and will work with both mach3 and mach4 CNC control software titles.

Specifically, a CNC controller connects to the computer via a USB cable and connects to the motor drivers. These controllers also connect to the limit switches, spindle/router control, air/fluid/mist control, etc.

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How can I control my motors and drivers from my pc?

I'm not sure what you mean by XP. Can you clarify? Thanks.

All stepper motors must be wired to their own stepper motor driver. If two motors need to be driven by one signal (say there are two X motors) then the two drivers will be connected to same CP (pulse or step) and CW (direction) pins on the control interface. If the two motors need to turn in opposite directions, then swap the A and B coil connections.

Additional Information:
Whitch A+ or A - B + or B -

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My x and y motors are on each end of my gantry do I wire each motor to the same XP

The motor cables for the blackToe are as follows:

Total 30 feet

X - 9
Y - 10
Z - 11

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HOW LONG SHOULD THE MOTOR CABLES BE FOR BLACKTOE

Which controller card are you using?

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USB connection can not move the gantry, it is connected but noticed in device manager is missing drivers. PCI serial port... any help would be great also there is two mach3 profiles one showers numbers moving as like the gantry should be but is not.

The parallel (printer cable) port is uses the computer as its main source of pulse trains to operate the motor driver directly. Parallel ports are a direct connection from the processor commonly referred to as GPIO pins (General Purpose I/O pins) and provides a convenient and powerful way to interface with the computer. The parallel breakout board is included in those kits only to condition those signals for use with the drivers.

The USB serves at the actual controller, sending the pulse trains, but the computer sends simple human readable instructions to the USB controller to tell the controller how to send pulses.

The non-technical differences that may serve as the most important information to you is that the parallel configurations allow for a wider variety of industry standard software that can be used to control the cnc machine. The USB that we offer requires the operator to use a software called Planet-CNC software which is a very well made and feature full cnc control software.

Additional Information:


Additional Information:


Additional Information:
USB Motion controller breakout board work with planet cnc software?

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WHAT IS THE DIFFERENCE BETWEEN A PRINTER CABLE PORT AND USB MOTOR KITS

Drivers will have terminals with labels that represent a pulse, clock or step, and for direction. Look at the following to determine which terminal is used for what purpose.

Step- = CP- = P-
Step+ = CP+ = P+
Dir - = CW- = D-
Dir+ = CW+ = D+

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Hi, I have one of your mach3 controller boards and have followed the tutorial videos but my motor drivers do not have p+ p- d+ d- I only have sted, dir, en and +5v