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Question #: 13822

Question: where is my order?

Current Solution

(9/3/2017) Due to Hurricane Harvey and the mass flooding it created in this region, UPS and FedEX has been physically restricted on making deliveries, and during the storm and shortly thereafter, our employees were having the same difficulties. Please call us to determine the status of your order. Please accept our most sincere apologies for this delay.

Additional Information:
114-8849667-9189850 my order

Additional Information:
I order ArtSoft Mach3 CNC Control Software from amazon

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Other Possible Solutions to this Question

  • WHERE WAS RICKY MARTIN BORN?

    Ricky Martin was born in Puerto Rico.

    Click the link to add information to this solution:
    WHERE WAS RICKY MARTIN BORN?

  • WHERE ARE THE ELECTRONICS WIRING VIDEOS?

    The blackFoot CNC machine kit does not include a table. The table can be made as long or shot as you need. for instance, if you are looking for a travel of 4 fet x 4 feet, then the table will need to be about 6 feet long to get the full 4 feet of travel.

    The electronics are very straight forward using the connection diagram for the breakout board that you select. Use the videos for a general idea and then use the connection diagram to verify the correct connections for the interface of your choosing.

    Yes,the USB interface replaces the breakout board, but remember that you will need to use the planet-cnc software with the USB interface.

    Additional Information:
    The electronics does accompany the cnc machine kits as long as you select the option "with electronics". There are option to purchase the machines without electronics and that would be necessary if you either have your own electronics, or you prefer the plug and play cnc computer system we call the redLeaf, or redSprout. This will also be necessary if you prefer the electronics that use the USB interface rather than the parallel interface.

    Additional Information:

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    WHERE ARE THE ELECTRONICS WIRING VIDEOS?

  • WHERE ARE THE ELECTRONICS WIRING VIDEOS?

    The electronics and wiring videos are located under the tutorials section (click Tutorials on the top menu. The Title is "CNC Electronics and Wiring". The actual link to these videos is: https://www.buildyourcnc.com/CNCElectronicsandWiring.aspx

    Additional Information:
    You will also find the electronic wiring videos for the USB controller at: https://www.buildyourcnc.com/tutorials/tutorial-Electronics-USB-Interface-Wiring

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    WHERE ARE THE ELECTRONICS WIRING VIDEOS?

  • I WOULD LIKE TO KNOW IF THERE IS A STORE OR SHOP WHERE CAN SEE THE PRODUCT AND BUY IT?

    If you are located near Houston, Texas area you can stop by our shop. If you are not near us, you can check in our forums, and see if you can find someone in your area that has one of our machines, and would be willing to let you come see it in action.

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    I WOULD LIKE TO KNOW IF THERE IS A STORE OR SHOP WHERE CAN SEE THE PRODUCT AND BUY IT?

  • WHAT IS THE SHIPPING FEE TO MY COUNTRY?

    You can determine if the country is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    The shipping times are determined by the service you select in the shopping cart. If a machine is purchased, we generally have a one week lead time unless otherwise stated in the description of the machine's product page.

    Additional Information:

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    WHAT IS THE SHIPPING FEE TO MY COUNTRY?

  • IF ORDER 'COMBO #1 (PLANS WITH DVD)', WHAT PLANS DO GET?

    You get the plans for this machine:
    http://www.buildyourcnc.com/cnckitintro.aspx

    Additional Information:

    Click the link to add information to this solution:
    IF ORDER 'COMBO #1 (PLANS WITH DVD)', WHAT PLANS DO GET?

  • WHAT IS THE SHIPPING COST TO MY COUNTRY?

    You can determine if the country is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    The shipping times are determined by the service you select in the shopping cart. If a machine is purchased, we generally have a one week lead time unless otherwise stated in the description of the machine's product page.

    Additional Information:

    Click the link to add information to this solution:
    WHAT IS THE SHIPPING COST TO MY COUNTRY?

  • WHAT IS "BACKLASH"

    Backlash is a term used to describe the looseness in a mechanical system. Backlash can occur anywhere in a machine, but is generally emphasized at the nut and lead screw connection. If the nut threading doesn't perfectly match the lead screw thread, there will be a wiggle, or play between both the screw and nut. This is backlash. Backlash can also be located in the motor bearings, coupling (connecting a shaft or lead screw to the motor shaft), collars not being hard against the bearing, or temperature change that causes various materials to expand or contract, making the connections loosened.

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    WHAT IS "BACKLASH"

  • WHO IS YOUR FATHER

    It is the same machine. However, the one on our site comes with a instructional DVD.

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    WHO IS YOUR FATHER

  • IS THE FLU SERIOUS?

    Influenza is the most frequent cause of death from a vaccine-preventable disease in the United States. From 1990 through 1999, an average of approximately 36,000 influenza-associated pulmonary and circulatory deaths occurred during each influenza season. In addition to fatalities, seasonal influenza is also responsible for more than 200,000 hospitalizations per year. Rates of infection from seasonal influenza are highest among children, but the risks for complications, hospitalizations, and deaths are higher among adults ages 65 and older, children younger than 5 years, and people of any age who have medical conditions that place them at increased risk for complications from influenza.

    A novel H1N1 virus was first detected in March of 2009 and quickly spread to pandemic levels. In the U.S., it is estimated that approximately 43-89 million persons became ill with 2009 pandemic H1N1 from April 2009 to April 2010. The virus also resulted in significant hospitalizations and deaths among children, adults 19-65 years, obese persons, and pregnant and post-partum women.

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    IS THE FLU SERIOUS?

  • WHO IS THE BRAIN

    The ALL POWERFULL!!!

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    WHO IS THE BRAIN

  • WHAT IS FOCAL LENGTH

    The lens is 20mm wide and a 50.6mm focal length (the one included). This lens will stand up to at least 30PSI air assist.

    The mirrors are 25mm wide mirrors.

    Focal length is the distance from the lens to the material for the laser converge into the best focal point. If a lens is listed as 2". You measure 2" from the lens to the material, this will be the tightest point the laser can go before it starts to re-expand again losing focus.

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    WHAT IS FOCAL LENGTH

  • WHY IS THE SKY BLUE?

    Sunlight reaches Earth's atmosphere and is scattered in all directions by all the gases and particles in the air. Blue light is scattered in all directions by the tiny molecules of air in Earth's atmosphere. Blue is scattered more than other colors because it travels as shorter, smaller waves. This is why we see a blue sky most of the time.

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    WHY IS THE SKY BLUE?

  • WHAT IS CNC MACHINE?

    A CNC machine is basically a computer controlled high precision tool that is able to make intricate movements accurately and repeatedly. Our machines use common routers and spindles to mill, cut, engrave and shape materials in automated machining operations.

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    WHAT IS CNC MACHINE?

  • WHAT MY WIFE'S NAME?

    I don't have a wife... I'm just a brain!

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    WHAT MY WIFE'S NAME?

  • WHERE CAN I GET INFORMATION ON INFLUENZA (THE FLU) AND ITS SURVEILLANCE?

    Information regarding influenza surveillance is available October through May from the CDC influenza website at www.cdc.gov/flu/weekly/fluactivity.htm.

    In addition, periodic updates about influenza are published in the MMWR. State and local health departments should be consulted regarding availability of influenza vaccine, access to vaccination programs, information about state or local influenza activity, and for reporting influenza outbreaks and receiving advice regarding their control.

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    WHERE CAN I GET INFORMATION ON INFLUENZA (THE FLU) AND ITS SURVEILLANCE?

  • WHEN MY WORK PROTECTED?

    Your work is under copyright protection the moment it is created and fixed in a tangible form that it is perceptible either directly or with the aid of a machine or device.

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    WHEN MY WORK PROTECTED?

  • WHAT IS KERF?

    Kerf is the cutting width from the lasers beam. This will change in width depending on your power level, higher power will increase your kerf width. This is usually around 0.15mm for a 40w laser using a 2" lens

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    WHAT IS KERF?

  • MY MACHINE NOT ACCURATE

    In Mach3, go to the Settings Tab, and select "Set Steps Per Unit". It will ask you how far to move the machine. Before you do this, make a mark on the table exactly where the end mill is resting. You can do this by lowering the end mill until it touches the material, then spinning it by hand to cut a small dimple in the material. Then, raise the end mill to clear the material, and assign a distance to move the machine. Once the machine moves and stops, measure the exact distance that it actually traveled with a tape measure, and enter this value into the dialog box that asks how far it moved. Mach3 will automatically adjust your steps per unit for that axis to be more accurate. Do this for all axes often to ensure you are cutting accurately. The longer distances you use calibrate, and the more precise you are with your measurements, the better.

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    MY MACHINE NOT ACCURATE

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