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Question #: 713

Question: WHAT IS THE WARRANTY ON YOUR PRODUCTS

Current Solution

We provide a one year warranty from the date the item is delivered.

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Other Possible Solutions to this Question

  • WHAT IS THE WARRANTY ON COMPLETE UNIT?

    We provide a one year warranty from the date the item is delivered.

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    WHAT IS THE WARRANTY ON COMPLETE UNIT?

  • WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

    You can determine if the area is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

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    WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

  • wHAT IS THE SMALLEST LENGTH SHAFT I CAN USE FOR YOUR #25 DRIVE SPROCET?

    The hub length of the drive sprocket and the other mechanical devise that is used to connect on the shaft will determine the length of the shaft needed for use with the drive sprocket.

    The hub lengths for our drive sprockets are 1/2". So if you are connecting the drive sprocket to a motor, your motor shaft will need to be at least 1/2" in length.

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    wHAT IS THE SMALLEST LENGTH SHAFT I CAN USE FOR YOUR #25 DRIVE SPROCET?

  • CAN YOUR PRODUCTS OF MACHINES BE USED TO CREATE PLASMA TABLE?

    The plasma nozzle must be close to the cutting area and you will need some way to keep the nozzle at the right level with some type of device. The spray is downward, so you will need a contained area with a sheet of water at the bottom to extinguish he spray. You should have no problem using our machines for this application since you would need to product the table bed.

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    CAN YOUR PRODUCTS OF MACHINES BE USED TO CREATE PLASMA TABLE?

  • WHAT SIZE COLLET IS IN YOUR 1.5 KILOWATT SPINDLE?

    The collet in the 1.5 kW spindle is an ER-11 and cannot reach the 1/2" size. I would consider the 2.2 kW spindle instead.

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    WHAT SIZE COLLET IS IN YOUR 1.5 KILOWATT SPINDLE?

  • WHAT IS THE PICK AND PLACE LEAD TIME?

    You can expect a two week lead time for the redFrog pick and place machine.

    Additional Information:

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    WHAT IS THE PICK AND PLACE LEAD TIME?

  • WHAT IS THE SHIPPING FEE TO MY COUNTRY?

    You can determine if the country is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    The shipping times are determined by the service you select in the shopping cart. If a machine is purchased, we generally have a one week lead time unless otherwise stated in the description of the machine's product page.

    Additional Information:

    Click the link to add information to this solution:
    WHAT IS THE SHIPPING FEE TO MY COUNTRY?

  • WHAT IS THE SHIPPING COST TO MY COUNTRY?

    You can determine if the country is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    The shipping times are determined by the service you select in the shopping cart. If a machine is purchased, we generally have a one week lead time unless otherwise stated in the description of the machine's product page.

    Additional Information:

    Click the link to add information to this solution:
    WHAT IS THE SHIPPING COST TO MY COUNTRY?

  • WHAT IS THE LEAD TIME FOR BLACKTOE?

    You can expect a one week lead time for our machines.

    Additional Information:



    Additional Information:



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    Additional Information:

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    WHAT IS THE LEAD TIME FOR BLACKTOE?

  • WHAT IS THE LEAD TIME FOR BLACKFOOT

    You can expect a one week lead time for our machines.

    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:

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    WHAT IS THE LEAD TIME FOR BLACKFOOT

  • DO NEED LIMIT SWITCHES, IF SO WHAT IS YOUR RECOMMENDATION?

    Limit switches are not really needed for this level of a machine, but if you do want to use them, then you will need to connect them with shielded cable and ground the shield at both ends and any other non-used wire in the cable. Limit switches are very susceptible to the motor interference. You will also need to adjust the debounce in the software you will use.

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    DO NEED LIMIT SWITCHES, IF SO WHAT IS YOUR RECOMMENDATION?

  • WHAT IS THE LEAD TIME FOR REDFROG?

    You can expect a two week lead time for the redFrog pick and place machine.

    Additional Information:

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    WHAT IS THE LEAD TIME FOR REDFROG?

  • WHAT IS THE DIFFERENCE BETWEEN ROCK CRYSTAL ?

    The first number is the amount of chromium that is contained in the stainless, i.e., 18 is 18% chromium. The second number is the amount of nickel, i.e., 8 stands for 8% nickel. So 18/8 means that this stainless steel contains 18% chromium and 8% nickel. 18/10 is 18% chromium and 10% nickel. The higher the numbers the more corrosion resistant the material. 18/0 is a misleading designation. Both 18/8 and 18/10 contain nickel and are part of the grade family "300 series" stainless. 18/0 means that there is 18% chromium but zero nickel. When there is no nickel the stainless grade family is the "400 series". 400 series are not as corrosion resistant as the 300 series and are magnetic, where the 300 series are non-magnetic.

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    WHAT IS THE DIFFERENCE BETWEEN ROCK CRYSTAL ?

  • WHAT IS THE DIFFERENCE IN A 2.5 AXIS MACHINE?

    An axis is a direction of motion controlled by the CNC machine control. It can be linear (motion along a straight line) or circular (a rotary motion). The number of axes a machine has determines it's machining capabilities. A 2.5 axis machine really has three moving axes, but only two axes can move together (most machines sold today are full three axis machines). For machining centers, a three axis machine will have three linear axes. A four or five axis machine will have three linear axes as well as one or two rotary axes.

    Note that 2.5 versus 3 axis has yet another context. 2.5 axis machining requires that the machine have three axes, but only two axes must be moving simultaneously at any one time. (Simple operations, like drilling and most milling, fall into this category). On the other hand 3-axis machining requires that all three axes be moving at the same time (More complex operations, like the machining of sculptured surfaces required in molds and airfoils, fall into this category.)

    Additional Information:


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    WHAT IS THE DIFFERENCE IN A 2.5 AXIS MACHINE?

  • WHAT IS THE DIFFERENCE BETWEEN MACH3 AND MACH4?

    Standard Version Features Mach3 Mach4 Hobby Mach4 Industrial
    Number of Planners 1 1 1
    Number of Axis 6 6 6
    Out of Band Axis (OBA) 0 1 6
    Slave axis (uses up coordinated axes) 3 N/A N/A
    Slave motors (does not use up coordinated axes) N/A 4 per Axis 4 per Axis
    API Interface - Open to All Hardware Yes Yes Yes
    Extended Plugin Support Yes Yes Yes
    User customizable GUI Yes Yes Yes
    Unified (GUI) Interface - PLC, CNC, etc.. Yes Yes
    Unlimited IO Yes Yes Yes
    Modbus PLC Yes Yes Yes
    PMC (Ladder Logic addressing for cnc/plc) Yes Yes
    Unlimited File Size Yes Yes
    Tool Path Display Yes Yes Yes
    Tool Path Speed & Quality Low High High
    Scripting - Customization Yes Yes Yes
    LUA Scripting - simple, fast, cross-platform Yes Yes
    - Lua sockets (ftp, http, smtp,..) Yes Yes
    - SSL (security layer) Yes Yes
    - LFS (manage large files and data storage) Yes Yes
    - Seriel port Yes Yes
    - Enraving of part numbers / serial numbering of parts Yes Yes
    - Plugin panel objects Yes Yes
    IPC Library for Data Sharing/tracking (Interprocess communication) Yes Yes
    Full Feature Screens/Controls Per Machine Type Yes Yes
    Currently Availabe: Mill, Router, Lathe, 3d Printer Yes Yes
    Multiple gcode Interpruters (Per Machine Type) Yes Yes
    Probing - Intergrated in standard screens Yes Yes
    Simulated 3d Machining (with additional plugin license) Yes Yes
    Tool Life Management (G10 L3 command) Yes
    Screw Mapping Yes
    Professional Screen Designer (advanced G.U.I.) Yes
    - Screen Animation Control Yes
    - Screen Integrated Tool Table Control Yes
    - Screen Integrated Work Offset Control Yes
    - Screen Integrated gcode editor Yes
    - Screen Artsoft Wizard Package Integration Yes
    Macro B gcode Programming (#variables) Yes
    - User definable gcodes via marco calls Yes
    - Macro Calls: G65, G66, G66.1 Yes
    - gcode via marco call (custom G codes via macro B) Yes
    - mcode via macro call (custom M codes via macro B) Yes
    - mcode via sub code (custom M code via sup program) Yes
    - Conditional gcodes Yes
    - set VN call - define variable names Yes
    gcode Editor Included Yes
    Scripted M code (custom M code via LUA script) Yes Yes
    Variable Speed Spindle Yes Yes Yes
    Spindle Relay Yes Yes Yes
    Coolant relay Yes Yes Yes
    Mist Relay Yes Yes Yes
    Threading Yes Yes Yes
    Rigid Tapping Yes Yes Yes
    Single Block Yes Yes Yes
    Block Delete Yes Yes Yes
    Optional Stop Yes Yes Yes
    MACH CNC CONTROL SOFTWARE MAIN FEATURES AND VERSION DIFFERENCES
    Standard Version Features Mach3 Mach4 Hobby Mach4 Industrial
    MACH CNC CONTROL SOFTWARE MAIN FEATURES AND VERSION DIFFERENCES
    Cutter Comp Yes Yes Yes
    Fanuc Type C Cutter Comp Yes Yes
    Fixture Offsets Yes Yes Yes
    G51 Scaling Yes Yes Yes
    G92 Offsets Yes Yes Yes
    G52 Offsets Yes Yes Yes
    Event Driven Yes Yes
    Multi Line MDI Yes Yes
    Subs In MDI Yes Yes
    OpenGL Optimization Yes Yes
    Multi-platform OS Compatibility Option Yes Yes
    Online Support Yes Yes Yes
    Phone Support Option Available Yes
    Support Priority Yes
    Available to End Users as "Do-it-yourself" Yes Yes
    Summary - Mach3 versus Mach4 :
    Mach4 Hobby is the closest comparable version to Mach3, yet it is still much more advanced. The price point of these versions is nearly
    identical. Mach3 is very popular for hobby enthusiest and is used in highly modified form by some great OEM's. In general, Mach4 is more
    complex than Mach3 and follows cnc industry standards. Mach3 has many customizations to make it easier for hobby users, but can lead to
    difficulties if users plan to apply their knowledge to more advanced systems. Mach4 is built as a full featured cnc controller capable of high
    speed machining for servo and stepper systems. Mach3's feature set is complete, while Mach4's will continue to expand. If you are new to cnc,
    Artsoft highly recommends using and learning Mach4 even if it appears that Mach3's feature set will be adequate for your needs.

    Click the link to add information to this solution:
    WHAT IS THE DIFFERENCE BETWEEN MACH3 AND MACH4?

  • WHAT IS THE PRICE OF ASSEMBLED MACHINES COMPLETE?

    Yes, we have fully assembled machines that come complete with the spindle (and laser if needed) with sizes ranging from 1'x2' all the way up to 6'x12' or longer. We can also make custom fully assembled machines with other sizes. All of these machines are perfect for very intricate detailed work including but definitely not limited to sign making, bas relief, cabinetry, architectural model making, engraving, machine parts, automotive, custom sound enclosures (automotive or other), and other scientific application which we have delivered machine for many types of these applications.

    Our machines are as follows (in order by size, larger at top):

    The Fabricator Pro (although stated on the website at 4'x8') can be provided up to a 6'x12' (or longer) size. Call us for the price above the 4'x8' size.
    https://www.buildyourcnc.com/item/cnc-machine-fabricator-pro-milling

    The greenBull 4x, 5x or 6x CNC Machine is available fully assembled; however, you are responsible for building the table on this machine, but the price is considerably lower. The 4x, 5x, and 6x is a width specification and the length is determined by your table length.
    4x: https://www.buildyourcnc.com/item/cnc-machine-greenBull-v4-4X-milling-hybrid
    5x: https://www.buildyourcnc.com/item/cnc-machine-greenBull-v4-5X-milling-hybrid
    6x: https://www.buildyourcnc.com/item/cnc-machine-greenBull-v4-6X-milling-hybrid

    The 4'x8' greenLean CNC Router (Table bed is vertically oriented with a slant) fully assembled:
    This machine is fully assembled with the overall frame. The customer would need to fasten the frame to the wall and affix a spoilboard to the bed.
    https://www.buildyourcnc.com/item/cnc-machine-greenLean-v1-milling

    The 4'x8' Vertical Laser XL Laser Cutter and Engraver fully assembled:
    https://www.buildyourcnc.com/item/cnc-machine-vertical-laser-xl-laser-cutter

    The 4'x8' blackFoot CNC Router:
    This machine requires a table to be built by the customer.
    https://www.buildyourcnc.com/item/cnc-machine-blackFoot-v4-milling

    The 2'x4' blackToe CNC router fully assembled complete with table:
    https://www.buildyourcnc.com/item/cnc-machine-blacktoe-v4-2x4-milling

    The blueChick CNC Router fully assembled completel with table:
    https://www.buildyourcnc.com/item/cnc-machine-bluechick-v4-milling

    Click the link to add information to this solution:
    WHAT IS THE PRICE OF ASSEMBLED MACHINES COMPLETE?

  • WHAT IS THE PRICE OF ASSEMBLED MACHINES COMPLETE?

    Yes, we have fully assembled machines that come complete with the spindle (and laser if needed) with sizes ranging from 1'x2' all the way up to 6'x12' or longer. We can also make custom fully assembled machines with other sizes. All of these machines are perfect for very intricate detailed work including but definitely not limited to sign making, bas relief, cabinetry, architectural model making, engraving, machine parts, automotive, custom sound enclosures (automotive or other), and other scientific application which we have delivered machine for many types of these applications.

    Our machines are as follows (in order by size, larger at top):

    The Fabricator Pro (although stated on the website at 4'x8') can be provided up to a 6'x12' (or longer) size. Call us for the price above the 4'x8' size.
    https://www.buildyourcnc.com/item/cnc-machine-fabricator-pro-milling

    The greenBull 4x, 5x or 6x CNC Machine is available fully assembled; however, you are responsible for building the table on this machine, but the price is considerably lower. The 4x, 5x, and 6x is a width specification and the length is determined by your table length.
    4x: https://www.buildyourcnc.com/item/cnc-machine-greenBull-v4-4X-milling-hybrid
    5x: https://www.buildyourcnc.com/item/cnc-machine-greenBull-v4-5X-milling-hybrid
    6x: https://www.buildyourcnc.com/item/cnc-machine-greenBull-v4-6X-milling-hybrid

    The 4'x8' greenLean CNC Router (Table bed is vertically oriented with a slant) fully assembled:
    This machine is fully assembled with the overall frame. The customer would need to fasten the frame to the wall and affix a spoilboard to the bed.
    https://www.buildyourcnc.com/item/cnc-machine-greenLean-v1-milling

    The 4'x8' Vertical Laser XL Laser Cutter and Engraver fully assembled:
    https://www.buildyourcnc.com/item/cnc-machine-vertical-laser-xl-laser-cutter

    The 4'x8' blackFoot CNC Router:
    This machine requires a table to be built by the customer.
    https://www.buildyourcnc.com/item/cnc-machine-blackFoot-v4-milling

    The 2'x4' blackToe CNC router fully assembled complete with table:
    https://www.buildyourcnc.com/item/cnc-machine-blacktoe-v4-2x4-milling

    The blueChick CNC Router fully assembled completel with table:
    https://www.buildyourcnc.com/item/cnc-machine-bluechick-v4-milling

    Click the link to add information to this solution:
    WHAT IS THE PRICE OF ASSEMBLED MACHINES COMPLETE?

  • WHAT IS THE SHIPPING COST OF MACHINE TO AUSTRALIA?

    You can determine if the country is serviceable by:
    - selecting the items you want to purchase on the website
    - go to the cart (shopping cart top left of any webpage)
    - log in, or register
    - Enter the address and click on calculate shipping.

    The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

    The shipping times are determined by the service you select in the shopping cart. If a machine is purchased, we generally have a one week lead time unless otherwise stated in the description of the machine's product page.

    Additional Information:

    Click the link to add information to this solution:
    WHAT IS THE SHIPPING COST OF MACHINE TO AUSTRALIA?

  • WHAT IS INCLUDED IN THE BLACK TOE TO FOOT UPGRADE?

    The gantry sides, gantry bridge parts, two 1/2" rods, two 1/2" ID bearings, two 1/2" ID 12 tooth sprockets, and extra roller chain.

    Click the link to add information to this solution:
    WHAT IS INCLUDED IN THE BLACK TOE TO FOOT UPGRADE?

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