There are a few ways to determine if a driver is not functioning properly. In all of the recommended actions below make sure to turn off all power and allow all energy to bleed before making any changes. This usually takes about 10 seconds, but you should allow at least 1 minute as different power supplies work differently.
- First, if the red LED is on, then the driver is in an error condition telling you that either the motor is connected incorrectly to the driver (one coil is connected across the A and B terminals of the driver), or the incorrect Amp setting is used. If you are certain the motor is connected correctly, i.e. one coil is connected to the A terminals and the other coil is connected to the B terminals, then try lowering the Amp setting and try again.
- If the axis is not working at all, there may be an issue with either the wiring from the controller to the driver, the controller could be bad, the driver could be bad, the motor could be bad, or the wiring between the motor and the driver is bad. If check if the driver is bad, you can move the signal wires coming from the controller that you know is working and wire them to the non-working driver. If the axis still doesn't work, then there is a problem with either the driver or the motor. At that point, disconnect the motor from that driver and connect a know working motor to that driver. If the motor turns, then you know the problem is the motor that was disconnected. If the motor does not turn, the problem is most likely the driver, but still could be the wiring from the controller to the driver, so you will want to confirm that connection.