Please contact us at sales@buildyourcnc.com so we can provide you with assistance on your order

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I am trying to purchase a kit for our school in Singapore, and your site keeps refusing our corporate AMEX card. Can you help us figure out what is up with that? Are you not ship to Singapore or something? Our AMEX rep says that the account is authorised for this purchase from our end, so the problem may be with your site? Please advise.

All you need is a CNC controller like the following options:

https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

This controller is easy to connect using standard wire screw terminals and works with the mach3 control software.

https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach4-mach3-USB-ethernet-Board

This controller is a little bit more difficult to connect, but is a more feature-rich controller and will work with both mach3 and mach4 CNC control software titles.

Specifically, a CNC controller connects to the computer via a USB cable and connects to the motor drivers. These controllers also connect to the limit switches, spindle/router control, air/fluid/mist control, etc.

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Hello there, I am a beginner in trying to control a stepper with a pc, you can sell me a kit to control my motor from the pc. I already have a motor, driver, and power supply

https://buildyourcnc.com/Item/electronicsAndMotors-electronic-component-e-stop-button-switch-safety#prettyPhoto/0/

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How do I wire up multiple E-stop to breakout board, does each E-stop need there own pin? If not since there are only 4 screws on stop 2 for no and 2 for nc do you just splice the wires together if your only using 1 pin? Thanks

If you would like to come to the office, please call the office at 281-815-7701 to request a visit at your specified time within our business hours so we can make sure that the right person will be there to assist you.

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I am considering the purchase of a Black foot or Green Bull CNC router and would like to come and visit your facility to see them in person and to discuss my requirements. Please can you tell me your address. I am based in NW Houston. Many thanks.

You can purchase the BobCAD-CAM as a bundle with any of our machines.

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Can you purchase the BOBCAD-CAM software alone, or in with the combination LaserCutter, or is it only available for the price listed in combination with the blackfoot CNC

Hola puedo venderte una maquina nueva completa chocofrutfc@yahoo.es

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Hi, I’m purchasing an ox build workbee cnc router from China but I need to purchase the spindle mount, router and all cables/wires. Please can you give a list and quote of what I will need? I am purchasing the electrical pack with it but it doesn’t come with the cables and all other bits I need. Thank tou

We are able to ship internationally but unfortunately we cannot control the shipping costs incurred for international customers. However, if you are associated with educational programs or Makerspaces and/or Fab Labs we do offer certain discounts in some cases. Please send an email to customer service for more information on receiving a quote.

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what options can you offered to international customers to assist in them building one of your machines? International shipping of a kit would be too expensive.

I believe the country of Puerto Rico may need to be US instead. I will change the cart's country field tonight so that it reflects the correct value.

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I see that you used US and may have worked for the US postal department but I also noticed there is an exception for UPS. I will do further research and fix this issue for PR customers! Many thanks for your patience and persistence.

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I just completed some fixes to the cart that corrects the Puerto Rico address for USP and USPS. It appears that USPS and USP require differences in the way the country is designated.

Thank you for bringing this to our attention and please let us know if you are experiencing any further issues.

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I need to buy a bottle laser 80w but the page does not i calculates the delivery to San Juan PR via UPS. I need to know immediately in order to be able to make the purchase immediately.

Yes, you can use a conductive metal to serve as a zeroing block for the Z axis. All you need to do is connect the block (conductive metal) to one of the 4 inputs on the controller. The end mill must be connected to the DCM terminal (the GND of the 24V power supply) of the controller. In the inputs dialog box (config-ports and pins-inputs). Under the probe line, enter port 3 and the pin used for the block.

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[575] Hi can I use a zeroing block with mock three interface board and do you have one I can purchase and directions on how to set up

The leadscrew length for the greenBull long Z-axis is 47 inches.

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BUILDING ONE OF YOUR GREENBULL 6X LONG AND 2.2 KILOWATT SPINDLE DOES NOT FIT. SEEMS LEAD SCREW YOU SENT WITH KIT IS SHORT 42" LOOKS LIKE IT NEEDS TO BE 5 OR 6 INCH LONGER. THIS CORRECT? WHAT THE NEEDED LENGTH FOR UNIT?

Considering enlarging the machine, might have its down sides do to the structural integrity of the scratch build machine. Primarily by making the width longer it will start to sag in the center, which will lead to having to redesign the gantry to be more structurally rigid to support the added length. Which then will increase the weight and height of your gantry to support the add size, which will always end up to creating a larger CNC.

We usually do not recommend modifying the scratch build CNC, due to the very limited capabilities, and the structural design of the scratch build. We also do not recommend using longer than 48" ACME screw/leadscrew due to the increasing chance of warping and bending in the ACME screws/leadscrew in the given length.
We do recommend modifying the CNC machines we sell to accommodate the added requests that some of our customers desire, but you will be limited to the width of the gantry with our machines.

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I've read your book and I'm looking to purchase the hardware kit with DVD as well as an electronics kit. I would like my machine to have a working area of at least 24" wide by 48" long. Can I just make the bed (and gantry) wider to accommodate larger priceslike 30"x60"? If so what electronics kit would you recommend?

Our electronics and plug and play systems can be used with any industry standard software, including but definitely not limited to the Vectric line of software.

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I am getting ready (within a week) to purchase your lug in play controller kits... The software I want to use is Vectric. I notice you talk about Mach software and sketch up. Be fore I purchase I want to make sure I can use what ever software I want... Thank you for your time. Pam

My apologies for not getting back to you. We always answer the phones during business hours, so I would try that first. Our emails on Monday generally is stacked up as we are closed during the weekend. We can try your g-code here. Please send the g-code to the techsupport@buildyourcnc.com email address and we will test the code to see if it works.

By the way, do you get movement on the planet-cnc UI screen?

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The program starts and runs normal. I have all the correct movement on the mill and the UI screen. Then one of two things happens. It either stops and resets all axis to zero in the middle of the part or it freezes in the middle of the part. When it freezes, it is not moving on the cnc or the UI screen. Sometimes after a freeze it will come up with an 'IO timeout error', but the only way to clear is to unplug USB and start over.
I will send my settings and g-code files over tonight. Please be sure to load my settings when running the g-code. No movement of the cnc is necessary as the controller will do these issues without power to any drives and just the USB board connected, on my board at least.

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I have a MK1 board that I just got running and I am having issues. Do you have an MK1 board at your shop that I can send you my G-Code to run? The freexing/zeroing in the middle of the program issue happens even with no step drives attached to the board.

Our SBR20 rails use M8 bolts and are suitable for use with 8020 aluminum or any other common machine material. We suggest the use of our ball bearing pillow blocks with these rails, which you can find on our website here: https://buildyourcnc.com/item/mechanical-rails-linear-ball-bearing-block

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HOW TO FIND WIDH 38 HEIGHT 26 LINER GUIDE RAIL

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What are the hole spacing dimensions for the Linear Guide Rail 20mm? I'm trying to figure out what size aluminum extrusion to purchase so I can mount these to it.

Yes, if you wish to get help with a product that was not purchased at buildyourcnc.com, you can go to this link and purchase a token:
https://www.buildyourcnc.com/item/sub-assemblies-Technical-support-token

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[541] I need some help, can I pay you for your time? I have a old Golden Laser has 2 co2 lasers 80 watts each, trying to put a new Ruida 6445G contorller in it.

To install the USB breakout board, there will be no driver to install nor any pop-up will be viewed in your windows task-bar, except only to notify that a USB device has been connected.

If you have planet-cnc installed it should automatically ask for a license number, which if you don't have you will continue without entering any numbers. Please read carefully since there is a pop-up that can erase the entire firmware on your board, and you will basically have a dead board.

Please email customerservice@buildyourcnc.com for further assitance.

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For Windows 8.1 you need to follow special driver installation steps. Download Planet-cnc software MANUAL and scroll down to that paragraph (without it you will not be able to install and use your board).

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I trying to setup your USB Controller card. The planetcnc does not load the card, no driver for usb card. Using windows 8.1.

You can control our 40W laser power supply (which controls the laser tube) with an Arduino, if that is your intention. The trigger for turning the laser on and off uses a 5V level. To control intensity, you can use the Arduino PWM output. If you want the Arduino to move the machine as well (providing pulse trains to each of the stepper motor drivers) then you will need to make sure you consider the processing speed of the Arduino so you will be able to run the stepper motors at the speed you need for the laser engraving/cutting.

Our laser controller do all of these functions. Here is a link to our laser control system:
https://www.buildyourcnc.com/item/Laser-Component-Laser-Control-System



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Thank you! I am building a 3 axis cnc/ engraver and I think this would be a good option as well as the router head and the 3d printing head. How heavy is the tube? I may mount it directly onto one of the axis of the machine to eliminate the need to line up all three axis, similar to what you have with your xl engraver.

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The tube isn't that heavy, but when filled with water, it can get up to a few pounds. The key is to use the axis moving the nozzle for engraving as this requires fast back and forth motion. The cutting is generally dependent on the axes moving from vector to vector at a relatively slow motion, so this is not a problem.

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I would like to build a low cost laser engraver/ cutter, can your 40w laser power supply be controlled with an arduino or is it only controlled by the controller sold here?

Sure, not a problem at all. You will need to call our office and provide your information so that we can change the correct order.

Our phone number can be seen by hovering over the "Need Help?" at the top right of each page.

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hi, would like to make a change on my order, i purchase this part 2.2kW Spindle with 220V Inverter $528.00, and would like to make it for 110 volts instead of 220v. please

We are currently working on a relay board that will connect to USB breakout board, and the router/spindle for both the on/off function. Unfortunately we still do not have it completed or ready to be placed on our website, but it is in the final stages of testing. Please check back regularly for updated stock!

Here is a link to a tutorial for a DIY relay circuit:

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I AM PUTTING TOGETHER THE BLACKFOOT AND USING A PORTER CABLE ROUTER. CONFUSED ON HOW TO RELAY ROUTETR WITH USB BOARD. IS THERE ANOTHER SWITCH THAT GOES BETWEEN BOARD ROUTER SO PLANET CNC CAN TURN PERHAPS VACUUM OFF?