[ Log In ]
[ Register ]

Question #: 14110

Question: When is the license for the software we purchased coming to us?

Current Solution

Mach3 or Mach4 licenses purchased from us go through a process that includes us purchasing the license from the Mach3 developer first. The developer can take up to 2 hours to delver that license back to us to be emailed to the customer.

If the license was purchased outside of business hours, then we will start the process at the beginning of the next business day.

If you notice a delay in this process, please give us a call so we can provide a status, or let us know that you purchased the license so we can get the process going. Even during business hours, it may take some time to get to your order with our workload.

Thanks.

Respond:

Other Possible Solutions to this Question

  • How do you install the software for the Mach3 USB controller?

    The Mach3 usb controller/interface has instructions and videos on this page:
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    There is a 5 step process on that page to install the plug-in and the configuration xml file that is necessary for the proper functioning of the controller.

    The videos on that page also demonstrate in detail how to install the software, plug-ins, xml file and wiring and testing most of the features of the Mach3 USB interface.

    Hope this helps.

    Additional Information:


    Additional Information:


    Additional Information:
    good day, does this controller board support the M11/M10 command set.

    Click the link to add information to this solution:
    How do you install the software for the Mach3 USB controller?

  • HAVE CAD FILES (.DWG AND .DWF) FOR THE GUITARS. HOW DO LOAD THEM INTO PLANT CNC SOFTWARE USE?

    You will need a cam program to create machining operations for the geometry in the .dwg file. The CAM program outputs these machining operations into g-code for the control program (planet-cnc) to use.

    I have a couple of tutorials that explain this concept.
    http://www.buildyourcnc.com/tutorials/Tutorial-sketchup-fabrication-fabricate-cad-cam-dxf

    The following is an older video but get's the point across:
    http://www.buildyourcnc.com/process1.aspx

    Additional Information:

    Click the link to add information to this solution:
    HAVE CAD FILES (.DWG AND .DWF) FOR THE GUITARS. HOW DO LOAD THEM INTO PLANT CNC SOFTWARE USE?

  • I purchased a USB Breakout board, motors and drivers, paid for CNC USB Controller Software and I CAN NOT "Slave" an axis, but there is an option to do that. The moment I connect USB Breakout Board "Slave" option becomes shaded and I can no longer select it (becomes not functional). What is going on? Need help asap. Thanks

    I would not recommend slaving an axis using the method of taking an additional axis from the USB interface. Instead, wire both drivers to a single axis on the USB interface. This will insure perfect signal output to both drivers. If you requre the motors to spin in opposite directions, simply wire one of the motors to the driver reversing the coil A and B connections, or use a hex inverter (https://www.buildyourcnc.com/tutorials/Tutorial-Two-Motors-Spinning-Oppositely-On-Single-Axis).

    Click the link to add information to this solution:
    I purchased a USB Breakout board, motors and drivers, paid for CNC USB Controller Software and I CAN NOT "Slave" an axis, but there is an option to do that. The moment I connect USB Breakout Board "Slave" option becomes shaded and I can no longer select it (becomes not functional). What is going on? Need help asap. Thanks

  • WHAT SOFTWARE CAN BE USED WITH THE BLACKTOOTH LASER CUTTER?

    If you take the standard parallel cable BoB (Break Out Board), then you will need control software (Mach 3 or EMC2) and CAM software to make your G-Code (such as CamBam). Personally I use CamBam and Mach 3, they work beautifully but don't expect to turn them on and know how they work out of the box. Give yourself a few weeks to get familiar with the basics. CamBam is VERY powerful software for it's price. I'm surprised how much I keep learning on what I can do with it...I highly recommend it if you want as much control as possible.

    Mach 3 + CamBam as a bundle costs $310. EMC2 will give you a free replacement for Mach 3 and is exclusively for Linux.

    If you use the USB BoB, it will cost an extra $75 + $75 for the software. This is an all-in-one package so no need for Mach 3 or CamBam.

    For etching rasters (jpeg, bmp, tiff, non-vectors, photos), I highly recommend PicEngrave. It has been a labor of love for the past 9 years and John has done a wonderful job with it. It easily compares in quality compared to software that is in the $200-$300 range. John's software runs $40 and can be found here: http://picengrave.com/ (don't let the modest website fool you, this stuff can do amazing things). DotG and the Mach3 engrave plugin are two other options and instructions can be found on Dustans page in the gallery on buildyourcnc.com website.

    Additional Information:



    Additional Information:



    Additional Information:

    Click the link to add information to this solution:
    WHAT SOFTWARE CAN BE USED WITH THE BLACKTOOTH LASER CUTTER?

  • How do i get the USB break out board to communicate with the exceptional Planet-CNC USB software?

    The USB interfaces (The board shown at the link: https://buildyourcnc.com/item/electronicsAndMotors-electronic-component-USB-Controller-Breakout) that we well is already updated with the firmware, and tested with the planet-cnc software. Simply install the planet-cnc software and plug in the USB interface and the software will communicate with the board.

    Additional Information:
    Windows 10 was not allowing the planet cnc software to install the proper drivers. Following the windows 8 reccomendations listed on the usb break out board page got the planet cnc and usb break out board communicating.

    Click the link to add information to this solution:
    How do i get the USB break out board to communicate with the exceptional Planet-CNC USB software?

  • DOES ANY OF THE SOFTWARE THAT COMES WITH IT COMPATIBLE MAC 10.6?

    There are several CAD/CAM programs out there for MacOS. Here is a list of a few: http://www.macuser.de/forum/f53/3d-2d-cad-395058/#post4499316
    I've also read good things about punchCAD: http://www.punchcad.com/
    Of course, there is always SketchUp if you are in a pinch. There are a few CAM plugins for SketchUp as well, but I've never used them, so I can't vouch for them.

    CAD/CAM will get you as far as designing your parts and producing the g-code, but if you also want to run the CNC machine with your Mac, you will need a piece of software similar to Mach3 or EMC to run the g-code. I haven't been able to find anything like these programs that runs on Mac, so you may have to run Mach3 or EMC in Windows using Boot Camp or a virtual machine such as VMware or Parallels.

    Personally, I would use the Mac to do all the CAD/CAM, then use a cheap PC to run the CNC machine.

    Additional Information:


    Additional Information:
    EasyDNC for OSX
    www.dnc-x.com

    Additional Information:


    Additional Information:
    Hi guys I’m new to the cnc and I’m beginning to learn how to operate and cad-cam software also my cnc runs on Mach3 my questions is if I should use MacBook to do all designs if I can have all this software to run on Mac or I have to use windows software to operate it? I have separate small computer connected to the cnc table who have Mach3 on it please help. Also if you know any other software much easy for beginners please let me know thank you guys!
    My email if needed is r1jastrzebski@gmail.com

    Additional Information:


    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:

    Click the link to add information to this solution:
    DOES ANY OF THE SOFTWARE THAT COMES WITH IT COMPATIBLE MAC 10.6?

  • I want to use Planet-CNC software can I use Mach3 USB Board

    Planet-CNC is the control software. If you decide to use the USB controller, you will need to use the planet-CNC software as the control software. You will be able to use any of the CAM software applications with the planet-CNC control software.

    Click the link to add information to this solution:
    I want to use Planet-CNC software can I use Mach3 USB Board

  • Planet-CNC's USB Controller Software doesn't support the arc definition. Can I get a refund for their hardware I purchased from you? I need something that supports gcode generated by Autodesk Fusion or supports the gcode definition http://linuxcnc.org/docs/html/gcode.html ?

    Please email us at customerservice@buildyourcnc.com for replacments/refunds.

    However dealing with Autodesk Fusion, did you choose the postprocesser ending with g-code or Mach 3? Using these postprocesser's will work with the planet-cnc program!
    Our parallel BoB, with linux-cnc or Mach 3 will work with the arch definition.

    Click the link to add information to this solution:
    Planet-CNC's USB Controller Software doesn't support the arc definition. Can I get a refund for their hardware I purchased from you? I need something that supports gcode generated by Autodesk Fusion or supports the gcode definition http://linuxcnc.org/docs/html/gcode.html ?

  • Where can I download the USBCNC software? The https://buildyourcnc.com/files/CNCUSB_20130308.zip link is dead.

    You can find the latest version here http://www.planet-cnc.com/index.php?page=download

    Additional Information:

    Click the link to add information to this solution:
    Where can I download the USBCNC software? The https://buildyourcnc.com/files/CNCUSB_20130308.zip link is dead.

  • [575] Will the Mach3 USB interface board support other software such as Easel?

    The Mach3 USB controller is specifically engineered to integrate seamlessly with Mach3's CNC control software. Easel, on the other hand, offers an all-in-one CAD/CAM solution along with machine control capabilities. While Easel can output standard G-code compatible with industry-standard post-processors, it can serve as a design tool when used in conjunction with Mach3 but not as the machine control software.

    Click the link to add information to this solution:
    [575] Will the Mach3 USB interface board support other software such as Easel?

  • IS THE MACH3 SOFTWARE COMPATIBLE WITH 3 AXIS MOTION CONTROL COMBO KITS? PLANET CNC MENTIONED AS BEING COMPATIBLE.

    Mach 3 is compatible with our electronic combo's that include the Parallel Breakout Board.
    Planet-CNC is compatible with our electronic combo's that included our USB Breakout Board.

    The parallel breakout board is compatible to a wide variety of software control packages. The USB interface board that we sell can only be used with the Planet-cnc control software.

    If you are concerned with your computer (desktop) not having a parallel port, one can be purchased and inserted into a PCI slot on the motherboard. Some motherboard also come with a parallel port header (connector) on the motherboard and a simple cable can be connected to this connector to get that functionality on the computer. The former solution of getting a parallel port adapter card to plug into the motherboard is probable the easiest and least expensive option.

    Additional Information:


    Additional Information:
    Is the mach 3 software compatible with kollmorgen s200 servo motors and controllers?

    Click the link to add information to this solution:
    IS THE MACH3 SOFTWARE COMPATIBLE WITH 3 AXIS MOTION CONTROL COMBO KITS? PLANET CNC MENTIONED AS BEING COMPATIBLE.

  • DOES THE PLUG AND PLAY ELECTRONICS COMPUTER FOR 3 AXIS CNC MACHINE HAVE ENOUGH MEMORY RAM ADDITIONAL SOFTWARE (BOBCAD-CAM, BOBART, MACH3) TO BE ADDED FUNCTION WELL?

    The plug and play system does have enough memory for additional software. The redLeaf comes standard with a 1TB hard drive.

    Click the link to add information to this solution:
    DOES THE PLUG AND PLAY ELECTRONICS COMPUTER FOR 3 AXIS CNC MACHINE HAVE ENOUGH MEMORY RAM ADDITIONAL SOFTWARE (BOBCAD-CAM, BOBART, MACH3) TO BE ADDED FUNCTION WELL?

  • DOES THE SOFTWARE WORK ON AN APPLE?

    There are several CAD/CAM programs out there for MacOS. Here is a list of a few: http://www.macuser.de/forum/f53/3d-2d-cad-395058/#post4499316
    I've also read good things about punchCAD: http://www.punchcad.com/
    Of course, there is always SketchUp if you are in a pinch. There are a few CAM plugins for SketchUp as well, but I've never used them, so I can't vouch for them.

    CAD/CAM will get you as far as designing your parts and producing the g-code, but if you also want to run the CNC machine with your Mac, you will need a piece of software similar to Mach3 or EMC to run the g-code. I haven't been able to find anything like these programs that runs on Mac, so you may have to run Mach3 or EMC in Windows using Boot Camp or a virtual machine such as VMware or Parallels.

    Personally, I would use the Mac to do all the CAD/CAM, then use a cheap PC to run the CNC machine.

    Additional Information:


    Additional Information:
    EasyDNC for OSX
    www.dnc-x.com

    Additional Information:


    Additional Information:
    Hi guys I’m new to the cnc and I’m beginning to learn how to operate and cad-cam software also my cnc runs on Mach3 my questions is if I should use MacBook to do all designs if I can have all this software to run on Mac or I have to use windows software to operate it? I have separate small computer connected to the cnc table who have Mach3 on it please help. Also if you know any other software much easy for beginners please let me know thank you guys!
    My email if needed is r1jastrzebski@gmail.com

    Additional Information:


    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:

    Click the link to add information to this solution:
    DOES THE SOFTWARE WORK ON AN APPLE?

  • DOES THE SOFTWARE WORK ON A MAC?

    There are several CAD/CAM programs out there for MacOS. Here is a list of a few: http://www.macuser.de/forum/f53/3d-2d-cad-395058/#post4499316
    I've also read good things about punchCAD: http://www.punchcad.com/
    Of course, there is always SketchUp if you are in a pinch. There are a few CAM plugins for SketchUp as well, but I've never used them, so I can't vouch for them.

    CAD/CAM will get you as far as designing your parts and producing the g-code, but if you also want to run the CNC machine with your Mac, you will need a piece of software similar to Mach3 or EMC to run the g-code. I haven't been able to find anything like these programs that runs on Mac, so you may have to run Mach3 or EMC in Windows using Boot Camp or a virtual machine such as VMware or Parallels.

    Personally, I would use the Mac to do all the CAD/CAM, then use a cheap PC to run the CNC machine.

    Additional Information:


    Additional Information:
    EasyDNC for OSX
    www.dnc-x.com

    Additional Information:


    Additional Information:
    Hi guys I’m new to the cnc and I’m beginning to learn how to operate and cad-cam software also my cnc runs on Mach3 my questions is if I should use MacBook to do all designs if I can have all this software to run on Mac or I have to use windows software to operate it? I have separate small computer connected to the cnc table who have Mach3 on it please help. Also if you know any other software much easy for beginners please let me know thank you guys!
    My email if needed is r1jastrzebski@gmail.com

    Additional Information:


    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:
    Hi , thank you for your advise!

    Additional Information:

    Click the link to add information to this solution:
    DOES THE SOFTWARE WORK ON A MAC?

  • Whereb can I find directions on how to install the Mach3 USB board with Mach 4 software? I do not have a parallell port.

    You can find instructions for the Mach3 USB here:
    https://www.buildyourcnc.com/item/electronicsAndMotors-electronic-component-breakout-Mach3-USB-Board

    You will probably need to use the Mach3 USB board with Mach3. We have not tested the Mach3 usb card with Mach4.

    Click the link to add information to this solution:
    Whereb can I find directions on how to install the Mach3 USB board with Mach 4 software? I do not have a parallell port.

  • If I purchase the [blackToe 2x4 v4.1 CNC Machine Kit - USB Electronics - Table Included] all I would need for this CNC to be fully operational is a laptop with mach 3 software and a router. Is this correct?

    if you purchased the USB interface, you will need planet-cnc software rather than Mach3, and you will need a usb cable to connect the usb interface to the computer.

    The blackToe 2x4 CNC Machine Kit with optional table will need wire to connect the electronics. Don't forget to get some end mills to use for cutting the intended material.


    Additional Information:



    Additional Information:



    Additional Information:

    Click the link to add information to this solution:
    If I purchase the [blackToe 2x4 v4.1 CNC Machine Kit - USB Electronics - Table Included] all I would need for this CNC to be fully operational is a laptop with mach 3 software and a router. Is this correct?

  • IS IT OK TO LEAVE THE VACUUM PRESSURE CONTROLLER PLUGGED IN ALL TIME WHEN PUMP SWITCHED OFF?

    I don't see anything in the datasheet for the relay that indicates an overheat condition. While the relay is engaged, the power consumption is 400 mW and I don't believe this is enough to raise the temperature faster than the heat dissipation from the metal on the leads through convection or radiation outside of the rated temperature working ranges providing that you maintain an ambient temperature range within -40°C to 85°C (with no icing or condensation).

    http://www.omron.com/ecb/products/pdf/en-g2rl.pdf

    Click the link to add information to this solution:
    IS IT OK TO LEAVE THE VACUUM PRESSURE CONTROLLER PLUGGED IN ALL TIME WHEN PUMP SWITCHED OFF?

  • WHAT IS THE FORMULA TO DETERMINE STEPS PER INCH OR RESOLUTION FOR EACH AXIS?

    The formula and calculation is a starting point to get into the area of steps per inch. You will then need to use the mach3 calibration utility to get the exact steps per inch.

    Formula:
    step per inch = (motor steps * microstepping) / (travel at one turn of the motor in inches)
    if microstepping is set at 16 (1/16 on the driver) then and you are using a sprocket and chain with a pitch of .25 inches and 12 teeth on the drive sprocket
    = (200 * 16) / (12 * .25)
    = 3200 / 3
    = 1066.666 steps per inch

    For lead screw that has a travel of .5 inches at one turn like the 5 start 1/2 inch lead screw and using 4 microsteps per step (1/4):
    = (200 * 4) / (.5)
    = 800 / .5
    = 1600 steps per inch

    Remember to use the mach3 calibration wizard and double check the driver microstep setting.

    Additional Information:


    Additional Information:


    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:
    SrCyFFpZ

    Additional Information:
    -1 OR 2+902-902-1=0+0+0+1 --

    Additional Information:
    -1 OR 2+722-722-1=0+0+0+1

    Additional Information:
    -1' OR 2+275-275-1=0+0+0+1 --

    Additional Information:
    -1' OR 2+345-345-1=0+0+0+1 or '6eaEcsTN'='

    Additional Information:
    -1" OR 2+474-474-1=0+0+0+1 --

    Additional Information:
    1'"

    Additional Information:
    1����%2527%2522

    Additional Information:
    @@E5bKt

    Additional Information:
    1'"

    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:



    Additional Information:

    Click the link to add information to this solution:
    WHAT IS THE FORMULA TO DETERMINE STEPS PER INCH OR RESOLUTION FOR EACH AXIS?

  • How do you zero the z axis using a plate with the planet-cnc software and your USB controller?

    The instructions on how to use a plate for z-axis homing (moveable sensor) can be found here:

    http://www.planet-cnc.com/faq/moveable_sensor/

    Additional Information:



    Additional Information:



    Additional Information:

    Click the link to add information to this solution:
    How do you zero the z axis using a plate with the planet-cnc software and your USB controller?

Get Help with:
This Product
Orders
Tech Support
Sales
This Product
Order Query
Tech Support
Sales
Not logged in. Log In Register
Track Order(s)
View Order(s)
I Want to Schecule a One-On-One Paid Tech Support Session
Book an Appointment Pertaining to a BuildYourCNC Product (Free)
Ask a Quesion Below (Free):
Book an Appointment Pertaining Other Equipment ($60/half hour)
Book an Immedite Appointment Pertaining Other Equipment ($120/half hour)
Ask a Quesion Below (Free):
Waiting for response... I may not answer immediately, but I was notified on my cellular phone so my response is forthcoming. If I don't respond immediately, you can always go to the [My Account] page to see all of our chats at any time.