Give us a call and we will email you a receipt immediately.

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Can I get a receipt of my online order? I ordered it without having An account.

Thank you for your feedback. Generally we are considered to be quite sane as a collective, although this can change from time to time.

We have a disclaimer on shipping rates, especially if you are ordering from outside of the United States, rates are generally shown only for air-shipments from USPS, UPS, and FedEX, which can be quite expensive. We do work with several freight and shipping companies that allow us to calculate options for lowering shipping costs. These companies do not generally have APIs that we can integrate into the website, so we need time to process quotes.

If the shipping quote you received from the website seems unreasonable, there is a good chance we can quote you a better rate. All you need to do is inquire with sales@buildyourcnc.com and we will make sure we get you the best possible rate.

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are you out of your freaking minds with these shipping rates. About to go through with order but you lost me! Good luck!

Mounting the extruder to the whiteAnt can be done a couple of ways. One is to take the 4 mounting holes located at the lower portion of the z-axis rail support and use long screws protruding out. Take a thinner material and drill the four holes matching the locations of the 4 screws and screw on nuts to hold it in place. The other option would be to use the metal bracket and fasten to the edge of the rail support.

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CAN YOU GIVE ME SOME HELP OR POINT IN THE RIGHT DIRECTION TO INCORPORATE MK 7 EXTRUDER WITH BOOK PLANS FOR 3D PRINTER?

Our main machines, other than our scratch build machine is not offered as a plans option.

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Hi Can you supply a "Kit" of CAD drawings to make your Bluechick 4.2 router?

Please contact customerservice@buildyourcnc.com for help with this.

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I ordered a vacuum pump switch Approval Number:6WJ54852DT519742T my email is sm1omeara@yahoo.com can you send me a confirmation.

Yes, if you need a replacement part on your machine please call us at 281-815-7701.

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I have a blacktooth laser engraver. The Y Axis stepper motor needs to be replaced. Can you please provide me with the information I would need to replace this motor.

To select a 4 axis NEMA 17 motor and driver combination, you will need the following:

- Four (4) NEMA 17 motors: https://buildyourcnc.com/item/electronicsAndMotors-nema17-62ozin-NEWBIEHACK-motors-stepping_motor-62_ozin

- Four (4) drivers, either the 2.5A: https://buildyourcnc.com/item/motion%20electronics-steppermotordriver-newbiehack-Motor_Drivers-2!5_Amp_modular or the 3.0A: https://buildyourcnc.com/item/electronicsAndMotors-stepper-driver-3!0a

- One (1) Power supply, either the 24V or 36V (recommended): https://buildyourcnc.com/item/electronicsAndMotors-power-supply

- Finally, an interface is needed, either parallel, or USB. The USB works with planet-cnc software only. The parallel interface works with all major CNC control software: https://buildyourcnc.com/category/breakout

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Can you supply a quote for a 4 axis combo kit with NEMA 17 Motors

To use a touch plate on any controller, all you need is a conductive flat material with a known thickness and some wire and alligator clips. Solder a wire to the touch plate and connect the other end of the wire to the free input terminal of the controller. Connect a wire with an alligator clip to the ground of the controller (on the Mach3 USB controller, this ground is the DCM terminal, or the digital gnd on the 24VDC power supply). Connect the alligator clip to the end mill.

You can either use a script to serve as the probe, or you can use the ref all home button and setup the touch plate as a home switch.

Additional Information:
I connect wire to cmd- and to in2. I cant getbit to work, what arecthe corresponding ports and pins to usenin mach3? Please help.

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[575] Can you tell me where to find a script (for Auto Tool Zero button) to zero Z axis from a touch plate?

Yes, the blueChick kits are available. You can get the shipping rates automatically in the shopping cart. There will be a calculate shipping button on the enter shipping information section of the shopping cart.

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CAN YOU PLEASE TELL ME THE AVAILABILITY OF 12X36 BLUE CHICK 4.2, AND COST FOR SHIPPING TO ZIP 72802 IN RUSSELLVILLE, ARKANSAS?

You can determine if the country is serviceable by:
- selecting the items you want to purchase on the website
- go to the cart (shopping cart top left of any webpage)
- log in, or register
- Enter the address and click on calculate shipping.

The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

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CAN YOU SEND PRODUCTS TO MY COUNTRY?

The torque curve for the 651 oz-in stepping motor can be found here:

https://www.buildyourcnc.com/item/electronicsAndMotors-nema34-651ozin#prettyPhoto

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Using your NEMA 24 stepping motor with microstepping, can I get a speed range from 3 RPM to 600 RPM ?

I have not heard of different versions of g-code, but ArtCAM would be able to give you the answer to this question, if their software is specifying that there are different versions.

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I'm using ArtCam with my Black Toe. What Gcode version do you choose to work with EMC2

Yes, we have the optional table for the blackToe, but we need to fabricate it, which only takes one day. We generally reserve one week for the total fabrication and packing of all parts.

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DO YOU HAVE BLACKTOE MACHINES WITH TABLES READY TO GO OR HOW LONG DOES IT TAKE MAKE ONE?

You can determine if the area is serviceable by:
- selecting the items you want to purchase on the website
- go to the cart (shopping cart top left of any webpage)
- log in, or register
- Enter the address and click on calculate shipping.

The webpage will return the direct rates and whether your area is serviced or not. Feel free to enter any address as long as you are able to receive the package from that address.

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WAS WONDERING IF YOU COULD TELL ME WHETHER OR NOT SHIP ANY OF YOUR KIT PRODUCTS TO THE UK?

We have a redLeaf and redSprout system available which has all of the CNC electronics and computer system assembled as a plug and play system.

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Can you offer me a combo with motors NEMA17, NEMA23 and NEMA34 and a control box ready for plug and play operation? (this including motor drivers and cables)

I haven't delved into using encoders with stepping motors too much. From my research, you need to have a controller that can provide the closed loop control, rather than software handling that process. I have also found from my research that using encoders on stepping motors is generally used to stop the machine in the case that the motor failed to achieve the commanded position for some reason and gives the user the chance to correct and continue with the job.

If you want proper closed loop control, it may be best to go with servos and servo controller that provide the closed loop control within the real of those two components.

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I HAVE NOT SEEN ANY REFERENCES TO ENCODER FEED-BACK CAPABILITY IN OF THE HARDWARE YOU SELL. THIS A SUPPORTED FEATURE WITH HARDWARE/SOFTWARE SELL?

Yes and properly soldered.

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DO YOU SUPPLY THE MALE PORTION OF MOTOR CONTROL CABLES WITH REDLEAF?

If you would like to use a spindle rather than a router on your existing CNC, we will send you another set of components that will allow the spindle to be mounted properly which includes the z-axis rails, rail support, spindle mounts and the dust shoe components. You can find this item to purchase here: https://www.buildyourcnc.com/category/z-axis

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I HAVE BLACKTOE 4.1 WITH PORTER CABLE 890 ROUTER.TO CONVERT TO SPINDLE(2.2KW) CAN JUST CHANGE THE MOUNT?

We double box our tubes. The inside box contains the tube that is surrounded by foam. This inner box is wrapped with bubble wrap and then boxed again.

Carriers are not very careful with packages, but it is not typically from personnel handling, but the machines and conveyors that maneuver the boxes at their distribution centers.

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I ordered an 80w tune on Amazon for a good deal, it took over a month to arrive and was broken on arrival. Get what you pay for I guess :( of I order a tune from you can I expect it to be better packed and arrive quicker?